حماية المستهلك الإلكتروني وفق نظام التجارة الإلكترونية السعودي : دراسة تحليلية

الملخص EN

Due to the massive demand for online shopping and digital applications by the community members, it was necessary to analyze and study the extent of protection that online consumers can have under the conditions of non-traditional contracts.

Therefore, it is essential to decide and write-up the terms and conditions of this non-traditional contract starting with electronic advertising and its legal nature and ending with signing the electronic contract.

Doing this will protect the weak party in this contract as electronic advertising is considered the first thing that attracts the consumers; thus, advertising has to be accurate and precise to meet the two parties' needs.

The same applies to the contract's completion in informing the consumers of the trader's details, the product, and the service provided to them.

Also, informing them of their right to withdraw from the contract and their right to replace or return the product.

It is also vital to protect the online consumers from the arbitrary conditions included in the contract by the traders and the service providers who take advantage of the consumers' lack of knowledge in dealing with the virtual world.

It will also protect the consumers' online data upon signing the contract.