أثر اللقاء الخدمي الإلكتروني على رضا الطلاب أثناء و باء كورونا (Covid 19)‎ : دراسة حالة عينة من طلاب الجامعات الجزائرية

الملخص EN

the study aims to investigate the different points of views between the students of Algerian Universities towards the usage of E-service encounter during of the Corona Pandemic (Covid 19).

on a random chosen sample consists of (384) students from different Algerian universities, By relying on a questionnaire showing students' responses to the dimensions of the study (reaction time, recovery, adaptability).

The obtained results clearly show that a huge proportion of the students are not satisfied with the new way of learning by E-service encounter and they still prefer the traditional way rather than the new one.