دور تكنولوجيا المعلومات والاتصالات في إدارة الأزمات المعاصرة: دراسة حالة تجربة سنغافورة في مواجهة جائحة كوفيد 19

الملخص EN

This research paper aims to present information and communication technologies and their role in the management of contemporary crises, which have become an important factor in reaction and speed of crisis treatment, as well as the accuracy that they provide in his perceptions and outlook accordingly.

to process accurate information, which contributes to the development of the quality of decisions related to the crisis.

In this article, Singapore's experience in handling the COVID-19 health crisis will also be discussed as a model.

The study revealed that the Singaporean experience is an example of successful and modern crisis management which appears in the country's ability to control the Covid-19 crisis and limit its spread through several steps, benefiting from previous experiences and using information technology as a modern step