دور إدارة الموارد البشرية في تطبيق إدارة الجودة الشاملة بالمؤسسات الرياضية

الملخص EN

Summary: Contemporary organizations face many challenges of different scope and multi-impacts such as globalization, increasing the pace of competition, increasing awareness and cultural openness, the rapid change in customer requirements, and other challenges that impose on organizations to develop the quality of their products and services, .

Human resources are considered one of the most important elements and basic requirements for applying the total quality management approach, as the responsibility for the application lies with human resources to achieve the goals of the organization with maximum efficiency and effectiveness Both the Total Quality and Human Resources Departments aim to achieve quality performance, excellence and distinction.