تصور مقترح من منظور خدمة الفرد للتعامل مع مشكلة التنمر الوظيفي ضد المرأة في بيئة العمل في القطاع الخاص : دراسة مطبقة على عينة من النساء العاملات في القطاع الخاص التجاري بمدينة مكة المكرمة

الملخص EN

The current research aims to identify the extent of workplace bullying against women in the work environment in the private sector, forms of workplace bullying against women in the work environment, factors and causes leading to workplace bullying against women in the work environment, social, psychological, health and occupational effects of workplace bullying against women in the work environment.

it also aims to develop a proposed vision from the perspective of individual service to deal with the problem of workplace bullying against women in the work environment in the private sector.

the study relied on the social survey method through the occasional sample of (108) single women working in the commercial private sector (al-Dyafa mall, Hijaz mall and mecca mall).

the study relied on the questionnaire as a tool for data collection.

the study concluded the prevalence of workplace bullying against women in the work environment of the commercial private sector in the city of Makkah, and that the most prevalent forms of bullying against women are verbal, psychological and emotional bullying, electronic bullying and social bullying.

the results also indicated that the most important psychological factors and causes of bullying against women (poor self-confidence, psychological complexes of the bully, jealousy and failure to achieve goals).

the most important social factors (wrong social upbringing, domestic violence, bad companions and the absence of means of social control).

the results also showed that the most important health effects of workplace bullying (sleep disturbance, feeling tired and exhausted, loss of appetite and headache).

the most important psychological effects (feeling of shame, shame and surrender to the bully, strong psychological pain, anxiety and frustration).

the most important negative administrative and functional effects (incompatibility and social adjustment with the work environment, lack of ability to deal with situations and solve problems, unwillingness to form new relationships with colleagues, feeling that the work environment has become alienated, unwillingness to work and frequent absences).