أثر ضغوط العمل على جودة الخدمات الصحية خلال جائحة كورونا من منظور مقدمي الخدمة : دراسة عينة من فئة الشبه طبيين بالمؤسسة العمومية الإستشفائية يوسف دمرجي بولاية تيارت

الملخص EN

This study aims to identify the impact of work stress on the quality of health services during the Corona pandemic; view point of paramedical staff in the public hospital institution Youssef Damerji at Tiaret province.

To achieve the purpose of the study, a questionnaire is distributed to 52 nurses in the institution under study, and SPSS software is used for analysis and testing.

The study reached a set of results, the most important one is: the level of work stress in the studied institution is high, and there is a statistically significant effect of work stress in its dimensions (workload, role ambiguity, role conflict, physical environment) on the quality of health services during the Corona pandemic in the public hospital institution Youssef Damerji, Tiaret