ثقافة الجودة و دورها في تحقيق التميز في أداء الخدمة العمومية الصحية : حالة مستشفيات (خميس مليانة-مليانة-العطاف)‎ بولاية عين الدفلى

الملخص EN

This study aims to identify the role of quality culture in achieving excellence in health service performance in hospitals (khemis miliana-miliana-el attaf) in the state of Ain Defla.

to achieve this goal, a questionnaire was distributed to a sample of 150 employees in these hospitals.

the study, after analyzing the data collected using the (SPSS) program, reached a set of results, the most important of which is the existence of a positive and strong correlation between quality culture and health service performance excellence in the hospitals under study.