دور إدارة الجودة الشاملة في تحسين الأداء الوظيفي للعاملين بالمؤسسات الاقتصادية

الملخص EN

The current economic conditions, which are witnessing intense competition, obliged researchers and thinkers in management science to search for new techniques and mechanisms, as well as modernizing administrative methods in order to raise the organization to high rates of outstanding performance.

one of the most important methods they have reached is the total quality management method, which is the secret of the superiority of Japanese institutions.

through this research paper, we will try to highlight the role and importance of total quality management in improving the job performance of employees in economic institutions.