أثر استخدام العيادات الافتراضية على استمرارية الخدمات العلاجية : دراسة ميدانية عن مستشفى الملك فهد للقوات المسلحة بجدة

الملخص EN

The research aimed to know the hospital's ability to speed up the transition to virtual clinics, and the Saudi society's acceptance of electronic transformation and ease of dealing with it, knowing the satisfaction of the beneficiaries of the virtual clinics, as well as knowing the opinions of the operators of the virtual clinics (doctors / nurses / administrators) about the performance of remote work and the extent to which the beneficiaries accept it and the possibility of continuing the work of virtual clinics in the future after the end of the pandemic, and knowing the impact of using virtual clinics to reduce congestion at king Fahd armed forces hospital in Jeddah, and knowing the reliability and safety of providing remote treatment.

the researcher will use the descriptive analytical approach to suit the subject of study.

the research community consists of (100) thousand individuals and will be selected randomly representative of the workers in this hospital operating virtual clinics and beneficiaries of virtual clinics and this sample consists of five functional specialties (doctors, administrators, nursing, technicians, beneficiaries).

an electronic questionnaire will be built using the survey monkey program and sent to the study sample represented by the employees of king Fahd armed forces hospital in Jeddah and the beneficiaries of the virtual clinic services, and the distribution of the questionnaire link to the sample members and ensuring its completeness will be reviewed in preparation for emptying the valid questionnaires from them and then processing them statistically.