مستقبل المنظمات العامة ما بعد كورونا : دراسة استشرافية

الملخص EN

This study is a predictive attempt to explore the nature of future public sector organizations and the challenges they will face in the post-Corona pandemic era, following an inductive approach to analyze their past and present behavior to identify areas for development to deal with the anticipated future challenges.

To achieve its objectives, this study has used and analyzed the extant available literature to reach conclusions.

The results confirmed that public sector organizations in the future will be more rationalized and balanced in their networked-type relationships with their external environment.

Internally, public sector organizations will intensify the digitization of their operations and bring about fundamental changes in the design, production and delivery of public services.

The most prominent challenges facing public sector organizations will be their ability to cope up with massive technological advancements, dealing with the digital divide, managing the labor market, facing the “shadow state” elite that owns the market and dealing with newly-emerging ethical, legal and cybersecurity dilemmas.

To deal with these challenges, it is suggested that public sector organizations are required to make significant transformational changes and substantial adjustments to their systems and structures to conform to their new future roles, and, particularly, re-examine the validity of traditional management principles and suggest new strategies and guidelines to govern future workplace.