أثر إدارة الجودة الشاملة على الإبداع الإداري

الملخص EN

The study aimed to identify the impact of total quality management in its dimensions: (convince and support senior management-work teams-training employees) on administrative creativity, and the descriptive analysis and questionnaire method was used in collecting primary data.

The study has several results, including.

There is an impact of total quality management with its dimensions: (conviction and support of senior management-work teams-training of employees) on administrative creativity.

And then after (conviction and support of senior management), the study recommended the necessity of the Solidarity Fund to adopt the total quality management system in all its policies, programs and procedures, as well as paying attention to administrative creativity and knowing the most important factors affecting it, and working to remove and minimize the obstacles that stand in its way.