استعمال إعادة هندسة العمليات وأداة نش وظيفة الجودة لهدف تخفيض التكاليف وتحسين المنتجات

الملخص EN

The technology of re-engineering processes and the tool for spreading the quality function is one of the most important contemporary strategic techniques that integrate them together, allowing the economic unit to achieve what it aspires to improve its products and raise the level of quality and reduce costs by matching the specifications of its products with the requirements of customers, which in turn achieves customer satisfaction, and as a result of that the current research aspires to study the two technologies by applying in the general company for electrical and electronic industries, and to achieve a goal the researchers relied on field coexistence and the actual data of the company to complete the applied side.

the research reached a set of conclusions, the most important of which is that the company in question suffers from a lack of features to implement the techniques of process engineering re-engineering and the deployment of a quality function, which in their entirety can achieve the goal of reducing costs and improving products, and that the most important recommendations that came out of the research is to pay attention to the application of the two technologies above Because of their role in achieving this goal.