التحول الرقمي لإعادة تخطيط الموارد البشرية في المؤسسات الحكومية: المحاكم النظامية الفلسطينية نموذجا

الملخص EN

This study aimed to identify the impact of digital transformation on human resources that serving at Palestinian regular courts.

This category of public sector servants is affiliated with laws that regulate the judicial matters with regard to its administrative functional tasks which are categorized as supportive functions to judicial work, thus limiting the impact of digital transformation on the above-mentioned category as required by the frameworks of transition towards e-governance.

The study concluded that the digital transformation has limited impact on human resources that serving at Palestinian regular courts by replacing it with technology.

Another impact is the average effect in terms of digitization of procedures for three main considerations: (1) Laws (2) Technological infrastructure (3) The nature of work in courts and low interest in manpower.

The study recommended the integration of digital transformation into the administrative work in courts due to its importance in re-planning huma resources by replacing it with technology or digitizing its procedures in a manner that guarantees easily accessible services and saves time, effort and cost for government and citizen at once; and without the need to substantial legal amendments which present an obstacle to the acceptance and diffusion of technology.