أثر التمكين والمرونة الوظيفية في رفع كفاءة أداء الموظفين بالتطبيق على شركات الطيران في مصر

الملخص EN

The research aims to shed light on the importance of applying empowerment and functional flexibility in airline companies in Egypt and their impact on raising the efficiency of employee performance in companies.

the study relied on a survey method, where a survey form was designed directed to a number of airline company employees in Egypt, where 342 responses were obtained.

43 of them were excluded because they contained extreme values that exceeded 10% of the total items displayed for each questionnaire.

the data were analyzed and hypotheses were tested using the statistical package for the social and human sciences (SPSS v.

28), as such, the sample size for the survey reached 329 responses, and demographic information was provided to these participants in this study.

the results of the research concluded that there is a deficiency in applying empowerment and functional flexibility in airline companies in Egypt, and that there is a positive impact of applying empowerment and functional flexibility on employee performance.

in light of these results, a number of recommendations were made, the most important of which is the necessity of activating and adopting empowerment and functional flexibility in airline companies in Egypt, the necessity of providing training and development programs for employee skills, and delegating authority and powers to employees to the extent that enables them to make decisions freely and independently without management interference.