إطار نموذج لتقويم جودة برنامج أكاديمي في مؤسسات التعليم العالي في الوطن العربي

الملخص EN

Our age witnesses a huge knowledge and technology revolution that is demolishing the borders between nations and countries, which leads to a real threat to the culture of the third world countries, including Arab countries, due to the effect of globalization.

The real asset in this new age of information and knowledge is the human mind, that is why higher education institutes are competing world wide to produce students with the necessary knowledge and skills needed for the new dynamic needs of the globalization age.

The higher education sector is considered as one of the most important sectors that lead toward the growth of economy as it affects other sectors tremendously.

The new globalization and open world market phenomena caused many countries to value the importance of quality assurance in their products in all sectors, and especially in the education sector to enhance the quality by applying the total quality management concepts within the institute.

The objective of this paper is to introduce a framework for evaluating the quality of an academic program within a higher education institute.

The suggested framework is based on self assessment using the dimensions of our suggested criteria along with its indicators.

This paper is also aiming to help higher education institutes in the Arab region to evaluate their academic programs internally by providing the general outlines to produce the Self Assessment Report which identifies the strengths and weaknesses of the program.

Also, this paper suggests an integrated quality management system for higher education institutes in the Arab region.