دور فريق العمل في إدارة المعرفة داخل المكتبات الجامعية : دراسة ميدانية بمكتبات جامعة قالمة

الملخص EN

The success of the application of knowledge management in the institutions in general and in university libraries in particular is the consequence of the process of a good knowledge transfer, in addition to the availability of a favorable environment for this process.

At this step resides the essential work of the administration in an institution of services or of production.

If the fundamental objective of knowledge management consists in transferring tacit knowledge to explicit knowledge to ensure its good management and its control, it is difficult to apply the concept of knowledge management without the dynamic participation of a team work whether in the accomplishment of tasks or in the exchange of information, experience and competences.

To highlight this matter and identify the role of the team work in knowledge management, we have led a survey at the University of Guelma attempting to answer the main following questions : - What are the bases of knowledge management within the university libraries? - What are the characteristics of the team work that is able to manage knowledge? - What are the competences specifying a team work producing a system of knowledge management?