ممارسات العلاقات العامة في مديرية الأمن العام الأردنية من وجهة نظر الجمهور الداخلي

الملخص EN

This study aimed at exploring public relations practices in the Jordanian Public Security Directorate (J.P.S.D) as perceived internally.

It also aimed at knowing whether the differences in such practices are dependent on some demographical and functional variables of the sample members.

The population of this study consisted of a randomly selected sample of (185) persons.

Some statistical research methods were adopted by the researcher to assess the gathered data.

The findings of the research were : (1) the performance of public relations practices in the (J.P.S.D) was moderate; (2) the hierarchy order of the public relations process was classified as planning in the first place, and research, communication and evaluation in the second ;{3) the fact that there were no statistical differences in public relations practices was due to social status, experience and military rank, whereas statistical differences in such practices were attributed to age and the level of qualification, (4) a positive correlation was noticed amongst all stages of the public relations process; and (5) the public relations practices form a special model that coincides with two models discovered by Grunig, namely the publishing and the information models.