استخدام أسلوب خرائط مراقبة الجودة في المنشآت الصحية

الملخص EN

This study aimed to meet two objectives: (1) to explore the possibility of applying quality control chart technique in health care organizations; and (2) to highlight the components and types of quality control charts.

Furthermore, this study raised certain issues related to the application of quality control charts in health care.

In order to achieve the said objectives, an extensive review of existing literature on quality control charts was carried out and was the main source of information.

The significance of utilizing quality control chart technique in health care derives from the fact that this technique assists professionals to determine basic information about common and special causes of variations.

Thus, quality control chart is a valuable and practical quality management tool that decision-makers can utilize in order to assess employee and organizational performances.

This technique can also be utilized to upgrade the level of the staff's awareness and knowledge of statistical techniques.