استعمال خارطة نشاط العملية في تخفيض الهدر : دراسة حالة في مستشفى الديوانية التعليمي

الملخص EN

This research elucidates how to lise the map of process activity to minimize waste in AL- Diwaniya teaching hospital.

The E.N.T consultancy section has been chosen as a focus 0؛ this study by using the method of case study.

This research tackles a basic problem which is the availability of waste in time and efforts in the orgamzation under investigation.

The problem has been drafted through several questions.

-what is the activity map of the process and how it can be utilized ? -Is there any waste m the hospital under investigation ? -What are the types or categories of waste ? -what is the size of waste for each type or categoty ? This research to achieve some objectives as the following : -Identifying the types of waste in the hospital.

-Defining the size of waste.

-Detining the reasons of waste.

-Proposing treatment for waste.

The stady reaches to a group of conclusions and recommendations as : -The employees skills and abilities are not up to the required levl.

-The far distance between the centre of providing health se^ce and other medical test.

The most important recommendations : -Propagation the culture of removing waste among the employess.

-Changing the sites of some of the centres of service delivery Abandonment of traditional techniques the X-ray section.