أثر تبني الحوكمة على نجاح تطبيق إدارة الجودة الشاملة في المستشفيات العمومية الجزائرية

الملخص EN

The world began to look at the growing interest of corporate governance, has emerged as the urgent need to apply the standards and norms in many countries of the world economies, particularly the wake of the economic collapse and financial crisis.

And The importance of governance hospitals to ensure continuous improvement of the quality of health services to promote a culture of excellence and develop and improve institutional performance with induction on education and development and quality in the provision of the service to ensureexcellent customer service and achieve greater satisfaction in order to .achieve the hospital organization's mission and strategic objectives The application of corporate governance standards and rules of security would preserve the integrity of public money and stable macroeconomy, and contribute directly and indirectly to the achievement of development objectives, as good application would lead to a reduction in anti-corruption, and increasing funding opportunities faced by the sector health generally.

This study aimed to test the impact of standards of governance dimensions of transparency, disclosure, the Board of Directors, information management, medical ethics on the overall quality of the Algerian public hospitals management requirements dimensions support and the support of the administration, customer orientation, improving the quality of health service, leadership and participation, culture of the organization and the development of skills, the application to the University Hospital of the mandate of Tlemcen.