استراتيجيات إدارة الصراع بين المعلمين في المدارس المتوسطة الحكومية للبنين بالمدينة المنورة

الملخص EN

The purpose of this study was to delineate the range of principals’ practices of conflict management strategies: avoidance, power, congruence, compromise, and integration.

Differences in the viewpoints of teachers and principals toward the range of principals’ practices of conflict management strategies, the achieved results, relations between these strategies and their results, and relations among conflict management strategies were also investigated.

The sample of this descriptive survey research consisted of 103 principals and vice principals and 238 teachers, selected randomly.

To achieve the purpose of this research a questionnaire of 49 statements was developed and divided into two dimensions: conflict management strategies and results of solving conflict.

Its validity and stability were determined through the utilization of the productmoment correlation coefficient (Pearson r), which value was 93% with a statistical significance of 0.000.

Collected data were analyzed by statistical procedures including frequencies, percentages, arithmetic means, standard deviation, T-test, and Pearson Correlation coefficient.

Major findings were as follows: 1- Principals and teachers perceived that principals are practicing conflict management strategies in the following manner: congruence in a great degree, integration and compromise in a medium degree, and power in a low degree.

Principals perceived themselves as practicing the avoidance strategy in a low degree, while teachers saw that principals are using it in a medium degree.

2- Principals and teachers perceived that conflict management strategies are practiced mostly in the following order: congruence, integration, compromise, avoidance, and power.

3- There were significant statistical differences at 0.05 between principals’ and teachers’ viewpoints about practicing the strategies of congruence and integration in favor of principals.

4- Principals and teachers perceived that conflict management strategies achieve results in solving conflicts, best of which are giving trust to teachers and limiting conflicts among them, and the least is raising objective conflicts among them.

5- There was a statistically significant relation at 0.05 level among strategies of conflict management : congruence, compromise, integration and the results of solving conflict.

6- There was a statistically significant relation which positively existed at 0.05 level between the integration strategy and the strategies of compromise and congruence.

7- There was a statistically significant relation which negatively existed at 0.05 level between the integration strategy and the strategy of power.

Finally, in the light of the previous findings the researcher cited some recommendations, a suggested strategy, which may activate practices of the integration strategy in conflict management, and some suggestions for further studies