أثر تطبيق إدارة الجودة الشاملة على أداء المؤسسات : دراسة حالة الشركة السودانية لتوزيع الكهرباء المحدودة-الرئاسة

الملخص EN

This study aimed to clarify the impact on application for the total quality management on establishments performance.

we apply Sudanese company for distribution electricity (Head quarter) H.o.

As case study , we have come across this study to know the obstacles and to find out the solutions, and enforce cultural of total quality as well as to promote for the said culture.

Moreover , we known the support that provided by the top management.

This study followed the analytical descriptive method, Hence we formed model for this study as per its contents .

The sample of the society study chosen to 400 individuals, on random method, we distributed 100 samples, but they responded 75, its clearly seen the ratio of responded is very high.

That leads to the acceptance of this study and it could be possible to circulate it to society's study