جودة دعم القرار الاستراتيجي باستخدام الشبكات العصبونية

الملخص EN

This study discusses the utilization of neural networks as a tool in strategic decision-making: a case study of a sample of three universities in the capital city of Baghdad, Iraq, namely: the University of Baghdad, the University of Mustansiria, and the University of Nahrain.

A system was designed to use neural networks to analyze the inputs for the decisions and to process them by using complicated mathematical equations simulating the way that neurons of the human brain work to reach optimal strategic decisions.

The system was designed using “Mat lap” to program the network, manage the database and design the main user interface.

The system was run using data from the study samples.

Results were monitored and adjustments were made as necessary.

The designed system contributed to reaching optimal decisions with the necessary precision, and without the need for a vast effort in data collection necessary in other methods of decision-making.

The data is saved in the program and is later retrieved smoothly and quickly, to give optimal decision in the shortest time and least cost.

The earlier process of strategic decision-making used to take a month or more.

Now, with the use of neural networks, it only takes a few minutes only, depending on the efficiency of the user, his or her experience, and the extent he or she relies on the computer in the process of decision-making.

In addition, taking advantage of this new method provides the user with all the necessary data for decision making, without having to go back to the supervisor or other relevant agencies each time such a decision is to be made.

Previous results are also readily available, allowing the user to review other case histories and benefit from previous experience.

The study concluded that using the suggested system allows for a more efficient investment in knowledge to support strategic decision-making and in reaching efficient integration and optimality of results specially when the database is shared among all the administrative positions at the strategic level (University council).

The designed system provides expediency and a good return on time and effort.The study points out the necessity for the practical implementation of the designed system, and for establishing an information unit in Iraqi universities in general, and specifically in the universities mentioned in this case study.

This will decrease the burden of data collection placed on the employees in the colleges and other related administrative positions each time a decision is to be made either on strategic or other lower levels.

The study also points out the necessity for coordination between the decision support systems in order to accomplish better results.