مساهمة إدارة المعرفة في تعزيز التفوق التنافسي للمؤسسات الاقتصادية : دراسة حالة سوق الهاتف النقال بالجزائر

الملخص EN

This study is intended to show the contributions of knowledge management in reinforcing the competitive advantage of economic institutions.

For it has become of great importance in the engineering and the organization of the institution.

Through producing, using and disseminating knowledge, and converting it between the foundation members of the production, in order to be organized and applied in different administrative activities.

It can be noticed that Knowledge management plays a significant role in light of information and communication technologies as it is an effective means to accelerate the production and transfer of knowledge, in order to achieve a competitive advantage.

The case study of this research, is the mobile phone market in Algeria which has three dealers : Algeria Telecom for mobile "MOBILIS", ORASCOM Telecom Algeria "DJEZZY", National Telecom Algeria "STAR “ , now “OREDOO" .The reason behind this ,is to see the contributions of knowledge management in enhancing the competitive advantage between the abovementioned dealers.