أثر الإدارة الإلكترونية في تحقيق المزايا التنافسية

الملخص EN

The study aims at measuring the impact of e-management in achieving competitive advantages of four clearance companies in Jordan.

Results of the study indicate that there is a significant impact of human resources on innovation and renewal.

But, there is no significant impact of electronic devices and electronic programs on innovation and renewal.

There is a significant impact of human resources and electronic devices on quality.

However, there is no significant impact of electronic programs on quality.

There is a significant impact of human resources and electronic programs on speed of service.

But, there is no significant impact of electronic devices on speed of service in clearance companies.