الأداء التنظيمي كمدخل لتحقيق إدارة الجودة الشاملة في مؤسسات التعليم العالي

الملخص EN

In light of the enormous changes that occur today, business organizations facing difficult choices in order to maintain its survival, and in front of this new situation, organizations become obliged to change the traditional methods of management strategic thinking and the adoption of modern management concepts, including based on organizational performance, among these approaches, we find total quality management.

This paper is based on to axes is the first organizational performance and the second axis of total quality management, to get in the end to the role of organizational performance to the success of the overall quality of higher education institutions in management style.