طريقة Six Sigma كأداة لتحسين إدارة الجودة الشاملة (TQM)‎

الملخص EN

Six Sigma is considered as the most accurate operational control tool.

It can reduce deviation by (3,4) per million production units, leading to a successful application of total quality management system (T.Q.M) at every organizational level.

This paper aims to discuss this issue by presenting the six sigma methodology and the most important statistical tools along with their applications to achieve the needed precision.

We will try also to set some recommendations in line with the achieved conclusions.