أثر المناخ التنظيمي على سلوك المواطنة التنظيمية : دراسة حالة بمركز الضرائب و مديرية الضرائب بالأغواط

الملخص EN

This etude aims to study the impact of the organizational climate on the behavior of organizational citizenship, since the behavior of organizational citizenship is not achieved without an appropriate regulatory environment, and on this basis it is believed that the organizational climate is the necessity to enable the organization and the human resource to adopt the voluntary behavior of the voluntary citizenship, It is beneficial to the organization on the one hand and to the individual on the other, in a relationship that may be mutually complementary, since there must be a positive and healthy environment that allows the human resource to exercise its official functions with all ease without problems of work (conflict, estrangement, absence, delay, low performance).

.) In addition to practicing behavior i A positive awareness that is performed without pressure will benefit him and the institution in general (strong culture, belonging, loyalty, satisfaction, trust, justice ...).