مساهمة تكنولوجيا إدارة المعرفة في تحسين الأداء الإداري بالجماعات : دراسة حالة ولاية المدية

الملخص EN

The study aimed at shedding light and shedding light on the reality of the use of knowledge management and its role in improving the quality of the activities of the state of Medea.

The study included a research sample of 60 respondents from the state of Medea.

We used the questionnaire as a main tool for data collection.

The advantages of knowledge management in the practice of administrative activities are to save time and effort, facilitate the classification of information, the ease of archiving and retrieval of files, and flexibility in the transfer of information and files thanks to the internal network, and the study found that the contribution of knowledge management technology doubt Weak to average somewhat improve staff management and transaction performance, and this is due to the mental picture of poor drawn by staff about everything related to automation and communication technology, they see it as a substitute for them and this led to the resistance of renewal and intolerance of the idea of the traditional functions of performance.