تمكين العاملين : مدخل للتحسين المستمر و التطوير التنظيمي

الملخص EN

This study focuses on the analysis of one variant which is deemed to be the last trend of the evolution of the administrative thinking, namely the administrative empowerment which consists in giving total freedom to workers in performing their duties, which leads to a better use of competences.

Thus, administrative empowerment becomes a necessity in order to achieve efficiencies and effectiveness of performance and to deal promptly with global changes and to meet the customers’ requirements.