Measuring patients’ satisfaction of food services provided in Minia public hospitals
العناوين الأخرى
قياس رضاء المرضي عن الخدمات الغذائية المقدمة في مستشفيات المنيا الحكومية
المؤلف
المصدر
International Journal of Heritage, Tourism, and Hospitality
العدد
المجلد 9، العدد 2 (30 سبتمبر/أيلول 2015)، ص ص. 42-61، 20ص.
الناشر
جامعة الفيوم كلية السياحة و الفنادق
تاريخ النشر
2015-09-30
دولة النشر
مصر
عدد الصفحات
20
التخصصات الرئيسية
العلوم الاجتماعية (متداخلة التخصصات)
الملخص EN
The food served in hospitals is part of the patients’ clinical treatment.
Arrangements for food preparation, distribution, and serving should ensure that hospital food is of defined standards such as nutritional quality, balance, palatability and temperature For achieving this aim this research has set certain objectives.
Firstly, identifying the level of food services provided in Minia public hospitals.
Secondly, identifying the views of the patients about the level of food services provided to the Minia public hospitals.
Thirdly, identifying the efficiency of food services providers in Minia public hospitals through patients’’ comments.
This study was applied to Minia public hospitals.
The sample was consisted of all hospitals in Minia Center.
The researcher took 118 samples of hospitals’ patients.
This sample was selected randomly from Minia public hospitals.
The researcher designed one tool for the sample: a scale to measure patients’ satisfaction.
The results indicated that the patients were not satisfied in regards to the meal choices and the serving method.
Factors like temperature and hygiene conditions were not always in a way that fulfils the necessary prerequisite requirements.
In addition, food service providers don’t care about help patients in their wards.
Thus, patients don’t have comfortable and satisfaction.
The researcher recommends that there should be adequate staffing available at meal times to ensure that patients are given the assistance they need; Patients should be given food that follow quality standards and adequate staff that is trained on health and safety issues, food hygiene and well interaction with patients
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Atiyyah, Muhammad Adil Ahmad. 2015. Measuring patients’ satisfaction of food services provided in Minia public hospitals. International Journal of Heritage, Tourism, and Hospitality،Vol. 9, no. 2, pp.42-61.
https://search.emarefa.net/detail/BIM-854760
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Atiyyah, Muhammad Adil Ahmad. Measuring patients’ satisfaction of food services provided in Minia public hospitals. International Journal of Heritage, Tourism, and Hospitality Vol. 9, no. 2 (Sep. 2015), pp.42-61.
https://search.emarefa.net/detail/BIM-854760
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Atiyyah, Muhammad Adil Ahmad. Measuring patients’ satisfaction of food services provided in Minia public hospitals. International Journal of Heritage, Tourism, and Hospitality. 2015. Vol. 9, no. 2, pp.42-61.
https://search.emarefa.net/detail/BIM-854760
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
رقم السجل
BIM-854760
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر