استراتيجية مقترحة لتطوير و تحسين مستوى جودة الخدمات في الجامعات الليبية : جامعة المرقب بمدينة الخمس نموذجا

الملخص EN

The research aims to put a proposal to develop and improve the quality of educational services at Al-Marqib University, And the advancement of the university to benefit society and the nation, The researchers relied on the Statistical Analysis Program (SPSS).

The research concluded that Al-Marqib University has cadres with high experience in their fields, and ease of communication between management General and the other colleges.

There is also no Internet in the university in overall and the library in particular.

The Directorate General of Al-Marqib University receives all inquiries about the work that has been progressed, while there is a lack of scientific conferences and training courses that increase the level of the student.

The researchers recommended the need to provide colleges and libraries with Internet, electronic and printed books, and to provide laboratories with modern equipment.