دراسة إدارة الجودة الشاملة كاستراتيجية فعالة لتسيير مؤسسات التعليم العالي على ضوء تجارب بعض الجامعات العالمية

الملخص EN

he competition for different organizations imposes the adoption of management strategies, which allows the achievement of quality and excellence to ensure its survival.

And total quality management, as one of the strategies adopted by many organizations, it is a philosophy based on several conditions provide the need to recognize these organizations and officials of the importance of philosophy in management development and performance improvement methods, then the quest for adoption as a way of conduct.

the main requirement Should be ensured to a large extent of the success of the application of total quality management process, with enough that provide other supplies and teamwork to overcome the difficulties facing the application of this philosophy.

This philosophy allowed the application by some industrial enterprises, which is considered a pioneer in this field by improving its performance ( lower costs, reduce defects, improve the quality of output ...) The success of these institutions, thanks to the adoption of the philosophy is to encourage a lot of other organizations in different sectors in the countries of the world to adopt this philosophy.

This has led many universities, especially in developed countries, adopt the philosophy of total quality management, to achieve results in the areas of scientific research and education and improve the quality of its graduates.

That prompted the success of these universities of many other universities of the world to adopt this philosophy that has become seen as an effective strategy to improve performance.