مصادر ضغوط العمل لدى القائم بالاتصال في العلاقات العامة : دراسة ميدانية على المؤسسات الحكومية في دولة الإمارات العربية المتحدة

الملخص EN

This study addressed the work stress sources and level of the communicator in public relations in governmental institutions in the United Arab Emirates.

The importance of this study is the lack of studies on work stress of the communicator in public relations.

The study aimed to investigate the work stress source Physical, individual, groups, organizational and Professional source which effect on the performance of communicator in public relations.

The researcher used the descriptive approach and questionnaire as an essential tool for collecting information.

Some of the important results of the study are The communicator in public relations facing stress in work by 42% which affect on his performance by average level.

The organizational stress of the communicator in public relations does not participate in decision-making by 23%, conflict within the institution by 12%, lack of social support by 5%.

Also, the communicator in public relations when exposed to work stress it suffers psychologically from worry by 50%, frustration by 15% and depression by 13%.

The study recommends: Providing a comfortable working environment for communicator in public relations, develop clear policies in institutions to help communicator in public relations complete the work on time.