التمكين الإداري و أثره في تحقيق الميزة التنافسية : دراسة تحليلية لآراء عينة من الزبائن و العاملين في شركة توزيع المنتجات النفطية هيأة توزيع الفرات الأوسط فرع بابل

الملخص EN

The objective of this study is to determine the impact of administrative empowerment on competitive advantage.

To achieve this, the study relied on administrative empowerment in its dimensions (delegating authority, training, active communication and motivation) and competitive advantage in its dimensions (cost, quality, flexibility and delivery).

The study tried to answer the questions of the problem, the most important of which is the level of administrative empowerment in the organization in question? What is the level of competitive advantage offered by the organization in question? Is there a relationship between administrative empowerment and competitive advantage in the organization being investigated? The study was conducted in the General Company for the distribution of petroleum products / Central Euphrates Distribution Authority / Babel Branch.

The questionnaire was used to obtain the necessary data, as well as personal interviews.

The opinions of 150 workers were analyzed in the company.

The simple correlation coefficient was used to measure the correlation between the variables, the backward analysis, and the T test to determine the significance of the simple and multiple regression equation, as well as the use of the ANOVA analysis.

The simulation method was used to generate data (views) of all predefined resolution paragraphs according to the five-dimensional Likert scale for the sample size (150n =).

The study sought to achieve a set of objectives, the most important of which is to identify the relationship between administrative empowerment and competitive advantage.

The study concluded with a number of conclusions: The organization does not give great importance to granting employees wide powers and thus will limit the ability of employees to take the larger .role and take control of the organization