أثر الابتكار التسويقي في تعزيز ولاء الزبون الجزائري للعلامة التجارية : دراسة حالة شركة LG للأجهزة الإلكترونية

الملخص EN

This study aims to identify the impact of marketing innovation in its four dimensions (innovation in the Product, innovation in pricing, innovation in promotion and innovation in distribution) in promoting the loyalty of the Algerian consumer to the LG brand, and to achieve this goal the researchers have distributed a questionnaire On a sample Convenient of Algerian society and are the current consumers of the LG brand in the state of Ein Def la-Algeria-its size is 50 single to test the hypotheses of study, and for that, a set of statistical methods was used using SPSS V-25.

and the study reached a series of results, the most important of which That there are no statistically significant differences at the moral level of 0.05 for the Algerian consumer's loyalty to the LG tag due to its demographic characteristics, while there is an impact statistically significant for LG innovation to use its marketing mix on the degree of loyalty of the Algerian consumer, as innovation in the product is more Elements are effective compared to other elements.