دور معايير الاعتماد الأكاديمي في تحقيق جودة الأداء في مكتبات الجامعات الخاصة السورية : دراسة ميدانية

الملخص EN

Recent advances in science and various academic fields have led to increased attention to quality in recent times.

Quality comes at the forefront of the vital strategic concerns faced by libraries and information centers due to the progress of scientific and technical progress, and beyond the concept of quality and its traditional meaning of quality of service to include the quality of the library or information center to improve and develop processes and performance, and reduce costs, To meet the needs and requirements of the beneficiaries and to work in a team spirit.

Since most of the information services provided by private university libraries are widely available to the beneficiaries, attention has shifted to the quality of performance of these services, and the beneficiaries are looking for superior services in quality and quality.

Performance quality management has been recognized as an integrated approach based on human resources performance, Methods of work in libraries.