العدالة المعاملاتية و علاقتها بالمشكلات التنظيمية : دراسة استطلاعية بالإدارة المحلية بلدية ورقلة

الملخص EN

This article focuses on one of the most important dimensions of the concept of organizational justice, which is interactional justice, which reflects the nature, quality, and methods of communication (formal and informal) and the way in which procedures are applied.

and treatment among the various occupational groups that make up the social structure of the organization.

In the absence of this interactional justice, we are confronted with a lack of organizational trust and a decrease in individual and collective effectiveness, hence the escalation of organizational problems such as repeated absences, negligence, lack of discipline, etc., which hinder the achievement of the organization's objectives.