واقع و أهمية تبني البنوك لتكنولوجيا المعلومات و الاتصال في الجزائر

الملخص EN

The world is witnessing many changes at all levels, especially with regard to the use of modern technology in recent years with its sophisticated tools.

It is therefore of great importance to banking institutions that strive to develop their banking services through the introduction of modern technologies.

This study aims to investigate the extent to which the banking institutions under study of information and communication technologies in the provision of banking services .

The study’s question was raised as to the extent to which banks’ adoption of information technology contributes to the provision of high quality services.

Through the use of statistical tools and the use of the SPSS program, the study found that the banks' application of ICTs has a significant impact on improving the quality and diversity of banking services, making them more competitive.