دور شبكات التواصل الاجتماعي في زيادة كفاءة الاتصال التسويقي : دراسة حالة مجموعة من المؤسسات الاقتصادية في الجزائر

الملخص EN

The research aims at studying a social media and highlighting their importance in increasing the marketing communication efficiency based upon results of a survey, through a questionnaire, for a sample of economic enterprises that operate in several fields, selected according to a leading criterion in terms of social media pages' followers.

This study demonstrated a positive relationship between the use of social media and the increase of communication marketing efficiency.

The results could not be generalised because of the inability to test all the indictors that measure the communication marketing efficiency, in particular the quantitative ones.