أهمية البرامج التدريبية السياحية في تحسين أداء وكالات السياحة و الأسفار : دراسة حالة وكالات السياحة و الأسفار لولاية بسكرة

الملخص EN

The study aims to know the importance of tourism training programs in improving the performance of tourism agencies and travel agencies.

Case Study of Tourism and Travel Agencies of Biskra.

In order to achieve this, the researchers selected a random sample composed of the directors of the tourists agencies and its employees, which are 60, And the study reached: -The application of the stages of the training process affects the effectiveness of training programs in the tourism agencies under study.

-Training programs in tourism agencies improve their performance and achieve their objectives.

-There are obstacles facing the training process in the tourism agencies under study.