توظيف إدارة العمليات المستدامة و أبعادها لتحقيق الأداء المتميز دراسة تطبيقية في شركة الاتحاد للصناعات الغذائية المحدودة بابل

الملخص EN

The research dealt with the management of sustainable operations through their dimensions (environmental protection, labor force, Supply chain, community contributions, governance, ethics and quality of products) as an independent variable, and Excellence performance through its dimensions (leadership, resources, employee motivation and customer satisfaction).

The research included identifying the correlation and influence relationships between the main and secondary variables.

The research included two main hypotheses for the measurement of correlation and effect relationships.

It was applied in the Union of Food Industries Ltd.

in Babil Governorate.

The research was based on interviews and questionnaire to collect information.

The research population was 168 workers, while the research sample was 122 workers, which were determined according to the equation (Steven K.

Thompson, 2002: 10).

The research used a set of statistical tools and tools for the purpose of processing The results were obtained by means of the statistical package program (Spss, ver.

20).

The results of the statistical package (Spss, ver.

20) were obtained and all the main and sub-variables of the sample were obtained.

He concluded that producing high quality products in line with the customer's requirements will increase the customer's satisfaction in a way that leads to consumption of their products.

For competitive products that do not have a rewarding quality level Products produced by the organization that researched.

He recommended the need to focus on increasing competitiveness through the production of high-quality products that enable the organization to compete with the products of competitors that reach the customer easily as a result of Iraq's openness to the products of competitors that reach the Iraqi market easily and clearly.

Key: Sustainable operations management, Excellence performance.