دور التمكين في دعم سلوك المواطنة التنظيمية في المؤسسات الاقتصادية : دراسة حالة مؤسسة نفطال

الملخص EN

This study aims to determine the level of employee empowerment, in relation to the behavior of organizational citizenship and thus define the role of employee empowerment to support the practice of organizational citizenship behavior within the NAFTAL enterprise.

To achieve the objectives of our research, we conducted a questionnaire conducted with a sample of employees of this company.

The results showed a high level of accountability of employees and their organizational citizenship behaviors.

It turned out that there is an impact of employee empowerment on organizational citizenship behavior, as we have not found a degree of divergence related to personal variables.

And as a goal, we suggested recommendations to promote employee empowerment on organizational citizenship behaviors.