قياس مؤشرات أبعاد بطاقة الأداء المتوازن في المؤسسات الصناعية : دراسة حالة المركب المنجمي لمناجم الفوسفات بئر العاتر بتبسة خلال الفترة (2014-2017)‎

الملخص EN

The study aims to know how to measure the indicators of dimensions of the balanced scorecard in the National Corporation for Mines and Phosphates - Bir El-Ater-Tebessa - during the period (2014-2017), by relying on the field study through analysis, measurement and interpretation of reports and documents submitted by the institution, as well as based on interviews With the employees of the institution, where indicators were analyzed and measured financial dimension, after clients, after internal operations, after learning and growth in the institution.

The study reached several results, the most important of which is the application of the balanced scorecard in the somiphos institution.

A decent application was based on measuring indicators of its dimensions, which knew fluctuations between high and low during the study period, and this is due to the continued dependence on the estimated budget mostly