أثر استراتيجية تمكين العاملين في تحقيق التميز المؤسسي : دراسة ميدانية في الوكالات التجارية للاتصالات في الجزائر (اتصالات الجزائر جيزي أوريدو موبليس)‎-الخروب-ولاية قسنطينة

الملخص EN

The study aims to identify the reality of empowerment strategy and Organizational Excellence in commercial communication agencies in Algeria (Algeria Telecom, Djezzy, Oreedoo and Mobilis) -Al-Khroub by analyzing the nature of the relationship between them.

In order to achieve the purpose of the study, the descriptive analytical method is used and a questionnaire was developed and distributed to a sample of 50 workers in the front lines of these agencies.

which summarizes important results: an existence of a high levels relatively of both Strategy and Empowerment and Organizational Excellence dimensions, it also emphasized the existence of a significant statistic impact of empowerment strategy dimensions on achieving Organizational Excellence