واقع استخدام نموذج الأبعاد الخمسة لقيادة التغيير في الفنادق بالتطبيق على فنادق الخمس نجوم بالأقصر

الملخص EN

This study aims to identify the reality of using the five dimensional model (priorities, people, process, and proof) to drive change in the five and four star hotels in Luxor.

To achieve this goal, the researchers designed a survey form that was distributed to a sample of managers and hotel workers in order to get to know their views on the dimensions of leading the change.

The results of the field study showed that the majority of the study sample was consistent in only two elements of the change leadership model represented in "purpose and people with a similar arithmetic mean 2.5", and the results were neutral to what are in three elements of the change leadership model represented in "priorities and proof with an arithmetic average" 2.2 and operations with a mean of 1.9.