التفاعل العاطفي للعاملين و دوره في الحد من التكاسل الوظيفي : بحث تطبيقي لآراء عينة من الموظفين في مديرية بلدية الكوفة

Abstract EN

The current research aims at revealing the relationship between the emotional interaction of the workers through its dimensions (positive feelings, negative feelings, emotional adjustment, emotional dissonance) and functional laziness through its dimensions (waste of deliberate time, laxity and shortness of work performance, inaction, factors Psychological and physical).

The problem of research was identified in several questions.

For this reason, a hypothesized model of research was formulated.

In order to verify the validity of the main hypothesis, several tests were conducted to ascertain its validity.

The search used the questionnaire as a means of obtaining data.

The research used the analytical descriptive approach as a method which consists of two measures: the emotional interaction of the workers and the functional laziness.

It was used to reinforce and reinforce these concepts and focus on a sample of the employees of the organization in question.

The random sample was used in selecting (172) employees of the municipality of Kufa.

Data were collected from key sources of information using the questionnaire.

The data were analyzed using (SPSS v.20).

The most important conclusions of the research are that a work environment that is characterized by an atmosphere of emotional interaction between its employees contributes significantly to reducing the laziness in the performance of the staff for the tasks assigned to them.

The most important recommendations are that the Directorate of the municipality of Kufa to generate positive feelings and reduce the negative feelings in Especially individuals within the organization, and this is a key motivation in reducing the occurrence of any justification for laziness in the performance of the job.