واقع تطبيق الإدارة الإلكترونية في الصندوق الوطني للضمان الاجتماعي بالجزائر

Abstract EN

This study aims to clarify the reality of the application of electronic management in the NSSF in Algeria, by relying on the descriptive approach in the theoretical side and the descriptive analytical approach in the applied side, as the study sample included 40 respondents from the heads of departments working at the level of the branches of NSSF in the state of Mila, And those charged with applying the Chifa card, and after statistical analysis of the respondents 'answers, the study concluded that there are multiple positive effects affecting the administrative side leading to raising the performance of the NSSF, the qualitative aspect of the services provided and the consequences Satisfaction to customers in the security and protection of information with a high degree, and alerted to the need to reflect the application of e-governance and the provision of equipment and human resources necessary to implement them NSSF.