الاتصالات الإلكترونية التفاعلية بين اختصاصي المكتبات الجامعية خيار أم وسيلة حتمية للاستمرار ؟ : دراسة حالة مكتبة جامعة حسيبة بن بوعلي–الشلف

Abstract EN

The library of Hassiba Ben BouAli 'University adapt the electronic communications as a necessary infrastructure to ensure the presence and continuity of librarianship profession specialy with digital competitivity after this has strengthened the role of modern means of communication and developments in the internet generations.

Throught this study we try to take the deferent electronic means of communication used between librarians and users and the fields of use and goals(purposes) of electronic communications.

The study concluded that the library has a tendency to deal with its users through its web pages (Facebook, Twitter, Google Plus), providing remote information services as: offering new acquisitions, electronically training the users, subscribing to databases and information systems.

In addition to following a marketing strategy for its services and sources of informations and electronically explaining everything related to the needs of users to the library such as the internal rules of the library