واقع ممارسة مراحل إدارة الأزمات : دراسة تحليلية لآراء عينة من العاملين في مستشفى أبن الأثير في الموصل

Abstract EN

This research came as an attempt to determine the attitudes of the individuals towards the availability of the crisis management system in its various stages (individually, combined) in Ibn Al-Atheer public Hospital in the city of Mosul.

The aim is to determine the readiness of the hospital in dealing with potential crises.

The current research seeks to help both the managers and individuals in the hospital to monitor and follow up on crises and appropriate preparation for them and to identify their effects in a way which enables managers and individuals to diagnose problems and find the necessary solutions and ways to address them or adapt to them.

Hence, the purpose of research is to provide theoretical frameworks to the hospital about the stages of crisis management.

To achieve this goal, the current research relied on descriptive and analytical approaches and data collected through the questionnaire, which was distributed to (47) individuals sample.

The research reached a set of conclusions, among them it was confirmed that most of the respondents 'answers agree that there is a crisis management system in Ibn Al-Atheer Hospital in the city of Mosul, and there is agreement on the sub-variables at each stage of this system, and in its five stages, which indicates the integrated perspective of management Crises.

According to this, a number of recommendations were presented which consistent with those conclusions.